Senior Account Manager, Owner
Highly personalized service is Matt’s trademark-style.
The AG/Gaesser Agency has been in operation since 1969. Now owned by Matthew Gaesser, the business has always been in the family, which may be why clients are treated like family.
Matt started his journey in public accounting but soon realized he loved providing the personalized service that the AG/Gaesser Agency was known for. His favorite part of the business is being there for clients when they really need him.
Fairport is home – to Matt’s family and the business. In fact, you can find the AG/Gaesser Agency right behind Abbott’s Frozen Custard on Fairport Road.
When you choose the AG/Gaesser Agency, you get access to Matt – a family man who will treat you and yours like his own. You’ll also get access to more than 20 different insurance companies, so you don’t have to settle. This process allows customers to be matched with the insurance carrier & coverage that best meets their needs and retains the advantage of sticking to one company.
The best part? You won’t be left on hold during the tougher moments in life. If you have questions or need some guidance regarding your insurance coverage, the friendly and compassionate agents at the AG/Gaesser Agency will help you every step of the way.
Whether you need auto, home, or business insurance, you can be sure that Matt and the rest of the AG/Gaesser Agency will work with you to find the best match for you, your life, and your family.
Contact the AG/Gaesser Agency today for all of your home, auto and business insurance needs .
Licensed Account Manager
Direct: (585) 254-7440
Brianne Bolger began her insurance career in 1999 , working for a local agency while she was attending school to earn her Associates Degree in Business. After graduating from MCC and then obtaining her NYS brokers and agents licenses, Brianne moved quickly up the ladder to obtain a management position. With close to 10 years experience, managerial expertise, and a vast knowledge of both personal and commercial lines insurance, Brianne joined the The Ferris Agency team in 2008 as the assistant manager. Brianne adapted to the Ferris way of doing business immediately and brought many new and innovative ideas that help the agency achieve the success it has today. Brianne takes pride in knowing her team portrays superior customer service skills and insists her staff maintains the clients best interest above all.
Customer Service Agent
Direct: (585) 254-7440
Sharon Wheater joined the insurance industry in 2003 as a customer service representative for Nationwide Insurance. After several years with Nationwide, Sharon decided to take her expertise and knowledge of the insurance service industry and join The Ferris Agency team. Sharon dedicates her time to making sure every experience our clients have with the agency is a positive one.
Admistrative Executive
Direct: (585) 254-7440
Rob Cusenz started his insurance career right out of the Air Force in 1987 with Allstate Insurance Co. He holds Property & Casualty, Commercial, Life, Health, Annuities and Securities Licenses through New York State. As an Allstate agent, Rob was extensively trained in marketing, underwriting and most of all, customer service. He was able to use those skills to build one of the largest and most profitable Allstate Agencies in Rochester, NY. Rob achieved Allstate’s “Honor Ring” and “National Conference” multiple times, as well as many local awards over his 25 years. In 2007, Rob decided to open the Ferris Agency and use those skills to bring an extraordinary customer service experience to the independent agency market.
Ray Hasto2021-08-17Matt and his staff have been a great source of help for over 10 years! Responsive and open to questions, they've helped keep our auto insurance at reasonable rates with good coverage. As our kids grew to become "young drivers", Matt offered advice on how to best cover AND advised our kids on what to do (and NOT do) as teens. In addition, we own rental property. Matt took time early in our working relationship to review a previous policy and point out where our gaps were. The difference in premiums was so small compared to the coverage and piece-of-mind! Highly recommended. Thanks, Matt!joey schmidt2021-05-02Great serviceDonna Silverman2020-09-08I highly recommend this Ralston/Gaesser Agency for all your insurance needs. I feel blessed to have Hank Ralston and Sabina as well. The expert staff is dependable, professional and knowledgeable. They care about their clients being satisfied.Nicole Vosburgh2020-08-12Having an insurance agent in your back pocket who knows your business and your business goals is something you simply can not put a value on. I trust Matthew Gaesser with my business coverages, knowing I can tell him what is happening with my business growth and he will find the exact product that fits my business needs to ensure we're properly covered and make it all happen within a responsible price point. Just a phone call away, I know Matt is always there for new and current insurance needs!Warren Miller2019-11-20Personalized service that made me feel extremely comforable and protected.Tricia Cifuentes2018-03-21Matt Gaesser has been an amazing asset for us, because he is knowledgeable and proactive. He regularly reviews his clients' policies and informs them when they may need to look at other companies. After being with one company for a few years our auto policy began to creep up. He contacted me to come in and review all our policies, and my family ended up doubling our home and auto coverage and significantly decreasing our premiums. I have peace of mind that my family's assets are protected and Matt saved us money....I couldn't ask for more!Quincey Fox2017-08-08Best resource for home and auto (renters, etc.) insurance in Rochester! Matthew is extremely knowledgeable about how much coverage we needed and was able to beat all of the large insurance companies in cost. We got more insurance for less premium. They run a great quality business - highly recommend
AG/Gaesser Agency specializes in Auto / Car Insurance, Home Insurance, and Business / Commercial Insurance for all of New York, including Rochester and Buffalo.
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